Client Guidelines

1. The Partnership provides subsidies to clients who have no insurance, have mental health insurance deductibles of $500 or more, or whose insurance will not pay for pastoral counseling.

2. Sessions must be with an approved provider.

3. Provider agrees to see the client for the Partnership subsidy plus the client co-payment for a total of $60 per session. The amount of the subsidy and the client co-payment is determined by a standardized sliding scale that is maintained by the Partnership. The client co-payment is not to be less than $5 per session.

4. Group sessions will be subsidized at half the amount shown in the sliding scale. The co-payment shall be half as well, with a maximum payment of $30 per session.

5. Clients could be asked to provide proof of income.

6. Sixteen (16) sessions will be approved per client. These sessions are intended to be used for clients experiencing a life crisis and not for ongoing therapy. Once these first 16 sessions are completed the Partnership will allow a client to re-apply for an additional 16 sessions after a hiatus of 12 months.

7. All applications will be anonymously reviewed and approved by staff and a two person advisory committee of the Board. Approvals for the previous month will be reported to the Board at the monthly meeting.

8. The provider will file all necessary paperwork for reimbursement from the Partnership. Payments will go directly to the provider.

9. The client should pay the co-payment at the time of the session with the provider. If the provider chooses not to collect the co-payment until termination and the client doesn’t pay the provider, the Partnership is not responsible to make up the difference to the provider.

10. Applications for funds should be made at least two weeks in advance of the anticipated need in order to allow time for approval.

11. If the financial situation of the client changes they should notify the Partnership immediately so that future subsidies can be adjusted to allow for other clients to apply.

12. Clients are to fill out the evaluation prior to and following termination of counseling. A testimonial will also be requested/appreciated at termination.

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